Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: August 2026

Radiant Roofing LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radiant-roofing.net or contact us for services.

1. Information We Collect

We collect information you voluntarily provide to us, as well as information collected automatically when you visit our website.

Information you provide directly:

• Full name
• Phone number
• Email address
• Property address
• Details about your roofing project or service needs
• Resume and cover letter (for job applicants)

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system
• Cookie data (see Section 7)

Information collected offline or by other means:

• Information provided by phone, in person, or via email
• Business cards or referrals

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing services
• Send you quotes, estimates, and service updates
• Communicate with you via phone, email, or SMS (with your consent)
• Process job applications
• Improve our website and customer experience
• Comply with legal obligations
• Send promotional communications about our services (you may opt out at any time)

3. SMS and Text Message Communications

If you provide your phone number and consent to receive SMS messages, we may contact you with appointment reminders, service updates, and promotional offers. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

For full details, please review our SMS Terms & Conditions.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: Third-party vendors who assist in operating our website or conducting business (e.g., form processing, email delivery), under strict confidentiality agreements.
• Legal compliance: When required by law, court order, or government authority.
• Business transfers: In connection with a merger, acquisition, or sale of company assets.
• With your consent: In any other circumstance where you have given explicit permission.

We do not share phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Customer and applicant information is typically retained for up to 3 years unless a longer retention period is required.

6. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw SMS consent by replying STOP to any text message

To exercise any of these rights, contact us at info@radiant-roofing.net or call (689) 304-0616.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Radiant Roofing LLC
• 400 North Tampa Street, Suite 1550, Tampa, Florida 33602
• Phone: (689) 304-0616
• Email: info@radiant-roofing.net